OOWA’s Annual Convention and Expo has been steadily growing for over 20 years and continues to bring together all the categories of professionals within the onsite and decentralized wastewater industry. This year’s event will be held at RBC Place London. We're excited to connect with all of our members in Southwestern Ontario. The RBC Place allows for an all-in-one event venue with accommodations provided by Double Tree by Hilton. All breakfasts, lunches and breaks will be held in the exhibit hall to ensure that the exhibit hall is the centre of activity. This event is Ontario’s largest within our shared industry and will draw hundreds of delegates as well as government representatives in addition to international participants.
1. What is the refund policy?
Delegate Registration - Full refunds, less a $50.00 administration fee, will be issued upon request up to and including January 17th, 2020. No refunds will be issued beyond January 17th, 2020.
NOTE: Ticket transfers will be honored in the following way: members may send alternate members at no additional cost. Members may send alternate not-yet-members for an additional fee in accordance with ticket pricing. Not-yet-members may send alternate members; however, a refund will not be issued for the difference in ticket price.
Exhibitor Registration - Full refunds, less a $50.00 administration fee, will be issued upon request up to and including January 17th, 2020. No refunds will be issued beyond January 17th, 2020.
Sponsorship Registration - No refunds will be issued.
2. How can I contact an event organizer with any questions?
OOWA staff can be reached by calling 1-855-905-6692 or via email:
Mike Gibbs, Outreach Co-ordinator - firstname.lastname@example.org
Kelly Mercer, Operations Co-ordinator - email@example.com
3. How can I reserve my room at Double Tree by Hilton?
Please contact DoubleTree by Hilton London: 519-430-6435. Tell them you are with OOWA to receive the special discounted rate! Or click here to book online.
**Important Information** - Staff at OOWA and RBC Place London will not solicit information over the phone. The ONLY way to reserve a room is through the reservation line at RBC Place London. The ONLY way to register for the Convention is through this page.